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Black friday 75% Off:Privacy Policy
1. Introduction
Last Updated: September 2026
At STYQUAL, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you when you visit our website or purchase from STYQUAL.
By using our website or placing an order, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you browse our website, create an account, place an order, contact us, or interact with our services, we may collect information such as:
- Your name
- Email address
- Mobile number
- Billing and shipping address
- PIN code, city and state
- Order and purchase history
- Products added to your cart
- Payment and transaction information
- Returns, exchanges and refund information
- Communications with our customer support
- Basic device, browser and website usage information
We only seek information reasonably necessary to operate our online store, fulfil orders, provide customer service and improve our services.
2. Payment Information
When you make an online payment, your transaction may be processed by a third-party payment gateway or financial institution.
STYQUAL generally does not need to directly store sensitive authentication information such as your complete card details, CVV, UPI PIN or internet banking password.
Payment providers may collect and process information according to their own privacy and security policies.
For your security, STYQUAL will never ask you to provide your UPI PIN, ATM PIN, card PIN, CVV or online banking password in order to issue a refund.
3. How We Use Your Information
We may use your personal information to:
- Process and confirm your orders.
- Collect or verify payments.
- Pack and dispatch your purchases.
- Deliver products to your address.
- Send order confirmations and shipping updates.
- Provide tracking information.
- Process cancellations, returns, exchanges and refunds.
- Respond to customer-support requests.
- Maintain your customer account.
- Detect suspicious or fraudulent transactions.
- Improve our website and shopping experience.
- Understand which products and categories customers are interested in.
- Comply with applicable legal, accounting or regulatory requirements.
We do not collect personal information simply for the purpose of having it. Information is used where it supports our business operations, customer service, security, legal obligations or other legitimate purposes permitted by applicable law.
4. Shipping and Courier Partners
To deliver your order, we may need to share necessary information with courier, logistics and fulfilment partners.
This may include your:
Name, delivery address, PIN code, mobile number, order reference and other information necessary for delivery.
Courier companies need this information to transport your parcel, contact you regarding delivery, provide tracking and complete the shipment.
We only intend to share information reasonably required for these purposes.
5. Service Providers
STYQUAL may use trusted third-party service providers to operate different parts of our business.
These may include companies providing:
- Payment processing
- Website hosting
- Cloud infrastructure
- Courier and logistics services
- Email or SMS communication
- Customer support tools
- Website analytics
- Fraud prevention
- Technical services
These providers may process certain information where necessary to perform services for us and may be subject to their own legal and privacy obligations.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to make the website function correctly and understand how customers use it.
Cookies can help with functions such as remembering your shopping cart, maintaining login sessions, remembering preferences and measuring website performance.
We may also collect technical information such as browser type, device type, pages visited, approximate location derived from technical information, referring pages and interactions with our website.
Where required by applicable law, appropriate choices regarding non-essential cookies will be provided.
You may also be able to restrict cookies through your browser settings. Disabling certain cookies, however, may affect some website functions.
7. Marketing Communications
If you subscribe to marketing communications or otherwise provide appropriate permission, we may contact you about new products, offers, launches, promotions or other STYQUAL updates.
Marketing communications are separate from important transactional messages relating to an order.
For example, even if you opt out of promotional messages, we may still need to send an order confirmation, payment notification, shipping update or information concerning a return or refund.
Where applicable, you may unsubscribe from marketing communications using the option provided in the message or by contacting us.
8. How We Protect Your Information
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss or disclosure.
However, no website, database or internet transmission can be guaranteed to be completely secure.
Customers should also take reasonable precautions, including protecting their passwords and OTPs and avoiding sharing sensitive banking credentials with anyone claiming to represent STYQUAL.
If you receive a suspicious communication claiming to be from us, contact us through the official contact details published on our website.
9. How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purpose for which it was collected and as required for legitimate business or legal purposes.
For example, certain order, invoice, payment and transaction records may need to be retained for accounting, taxation, dispute resolution, fraud prevention or other legal requirements.
Information that is no longer reasonably required may be deleted, anonymized or otherwise handled in accordance with our data-retention practices and applicable law.
10. Your Choices and Rights
Depending on applicable law and the circumstances, you may have rights regarding your personal information, including the ability to request access to or correction of certain information.
You may also contact us if information associated with your account is inaccurate or needs to be updated.
Some information cannot immediately be deleted where we are legally required or reasonably permitted to retain it—for example, records relating to completed financial transactions, taxation, fraud prevention or an ongoing dispute.
We will handle valid privacy requests in accordance with applicable law.